Gone are the days when customers of used automobiles depended entirely on classified ads published in newspapers for market information. A common scenario used to be: a customer could travel in person to Japan, undertake a physical search for the preferred model of a used car, make the purchase, arrange and pay for shipping, come back to Africa and undergo all the emotional turmoil of waiting before their shipment arrived. Evidently, it was a long, expensive and exhaustive procedure every customer had to undertake.
However, the establishment of dependable, low risk exporters of Japanese used cars in Africa has been a game changer in this industry. In this article, we will take a case study of BEFORWARD in discussing the factors customers and potential customers should look for in the search for the right yet dependable Japanese Used Car exporter in Africa.
This is the most well known logo in Japanese used car market in Africa
Image source: autowini.com
Local offices in Africa
Every dependable Japanese Used Car Exporter should have easily accessible local offices in Africa. Most importantly, the exporter should make it known to Africa and her customers the specific location of their offices. For instance, BEFORWARD have their offices in Tanzania and Zambia with city delivery services in Mombasa, Kenya and Durban in South Africa to offer services to their customers and potential customers both in these and other countries.
Prudence dictates that potential customer avoid Japanese Used Car exporters without established local offices as then they risk losing their cash in fraudulent business transactions.
How well established the exporter is in Africa
Building trust among customers by any Japanese Used Cars Exporter in Africa takes time and effort. Whenever searching for a dependable exporter, the customer should seek to understand how long the business has been in operation in Africa. Most customers tend to trust long serving exporters and BEFORWARD is exemplary in this case.
Secure online search and ordering engine
With the wake of the internet, most businesses have taken their businesses online. Businesses with online access are more accessible and efficient to their online community irrespective of the location of the customer.
In this regard, customers should seek to transact business with exporters who have well established and most importantly, secure websites where they can exchange transactions and identifiable information.
Customer Testimonials
Customer testimonials are very important to potential customers as they provide confirmation of good service and trustworthiness of a dependable Exporter. Furthermore, testimonials provide unbiased feedback by customers who have dealt previously with the exporter. Any potential customer can use such valuable information when finding a dependable Japanese Used Car exporter. BEFORWARD has great customer feedback on their website as provided through customer testimonials.
Used cars ready for sale
Image source: carboxfile.com
Car listing
The customer should be able to window shop for the preferred car models, before deciding on the purchase. In this respect, a dependable Japanese Used Car Exporter should provide the customer with this opportunity. Car listings on the exporter’s website should be categorized for easy browsing by the visitors. Furthermore, respective prices on the listings should take into account the model and condition of the car in question. Customers should be able to comb through the used car exporter’s recommended listings and latest stock and use the information therein appropriately.
